5-Star CMS Rating
As a Medicare-certified care center, Northridge Village undergoes a rigorous onsite inspection survey by CMS staff each year. A CMS Five-Star quality rating ranks Northridge Village in the top 10 percent of retirement communities in the state.
CMS created the Five-Star quality rating system to help individuals, families and caregivers compare retirement communities and rehabilitation centers more easily. The Five-Star rating system is based on information from annual state health inspections, staffing ratios, and a range of different quality measures such as cleanliness, staff responsiveness, rehospitalization, infections, and pain management. Scores in each of these three individual areas are then used to determine the overall star rating.
A Great Place to Work
Great Place to Work Institute has honored Northridge Village with certification as a Great Place to Work. Great Place to Work, an independent research and consulting firm, evaluated more than 60 elements of team members’ experience on the job. These included employee pride in the organization’s community impact, belief that their work makes a difference, and feeling their work has special meaning. Rankings are based on employees’ experiences, no matter who they are or what they do.
About Great Place to Work
Great Place to Work is the global authority on high-trust, high-performance workplace cultures. Through its certification programs, Great Place to Work recognizes outstanding workplace cultures and produces the annual Fortune “100 Best Companies to Work For®” and Great Place to Work Best Workplaces lists for Millennials, Women, Diversity, Small & Medium Companies, industries and, internationally, countries and regions. Through its culture consulting services, Great Place to Work helps clients create great workplaces that outpace peers on key business metrics like revenue growth, profitability, retention and stock performance.
Pinnacle Quality Insight
Pinnacle Quality Insight conducts over 150,000 surveys per year and has over 2,100 clients in every state in the country. In order to qualify for a Pinnacle Customer Experience Award, a facility must score in the top 15% of the nation across a 12-month average.