Northridge Village is working with state and local health officials to implement a phased approach toward safely reopening our facility for visitation that has been restricted due to the COVID-19 pandemic.
“We understand that the past few months have been challenging due to the emergence of the COVID-19 virus and the additional safety precautions that have been put in place because of the virus, such as the limitation of in-person visits to our facility. We also understand that, although these precautions have been necessary to protect the safety of our residents, not being able to visit in person has been especially challenging for them and their families,” said Summer English, Director of Marketing “The purpose of the phased approach is to provide the safest pathway to resident and family visits.”
There are three phases to Northridge Village’s reopening plan. The types of visitation allowed at each phase will be based on several factors including COVID-19 activity in the community and the availability of resources needed to prevent and respond to potential COVID-19 activity and to meet Department of Public Health requirements for reopening to visitation.
Northridge Village will continually assess these factors to determine if additional changes are needed to our visitation policies. If there is a resurgence of COVID-19 activity in the community we will adjust our reopening plan accordingly, and provide additional updates if changes are needed. Northridge Village is currently at Phase I in its reopening plan. Once there is a decline in positive COVID-19 cases in the Ames community for 14 consecutive days, we will begin looking into implementing Phase II. This means that we as a facility have not changed any processes as far as visitation. We are still allowing Compassionate Care Visits (end-of-life), Virtual Visitations via Skype, FaceTime or Zoom calls, and window visits.
Please contact Summer English at (515) 232-1000 or Summer.English@northridgevillage.com with any questions.