Gregg Hanson

Executive Director

I enjoy working at Northridge Village because the philosophy of Northridge Village and Pivotal Healthcare is truly focused on the wellbeing of our residents and staff. I enjoy woodworking and fishing on my days off.


Summer English

Marketing Director

Mary Beth Delaney

Social Worker

I am privileged to work with a caring and compassionate multidisciplinary team who strive to make Northridge Village a warm and inviting home for our community. In my spare time, I enjoy spending time with my family.


Jamie Ratzke

Director of Nursing

Working with and caring for the senior population has been a passion of mine since I obtained my C.N.A. certification as a teenager. Northridge has given me the opportunity to continue to do what I love every day. In my time away from work I enjoy relaxing and spending time with my husband, children, and extended family.


Becca Wagner

Business Office Manager

I enjoy working at Northridge because of our wonderful residents and great team of employees. Getting to learn something new and laugh every day with some of the residents is very rewarding. When I am not at work, I enjoy spending time with friends, traveling to my home state of Illinois to visit family and floating down the river come summertime.


Michelle Jackson

Assistant Marketing Director

After attending Iowa State for my Bachelor's degree, I decided to work towards my Master's degree in organizational leadership through Buena Vista University. Currently, I live in Ames with my fiancé, dog Ophelia, and cat Luna. I love to spend my free time traveling, going to concerts, hiking, and seeing family members. I have always had a passion for connecting with others. Please feel free to reach out or stop by my office so that we can meet!


Kris Crawford

Activities Director

I would say a couple reasons that stand out to me working here at Northridge are: I have the opportunity to work with some very skilled people who are great teammates as well and the interaction and relationships that are built with our tenants, residents and their families. I live in Story City, love being a Grandma and GO CYCLONES!


Angie Anderson

Assistant Director of Nursing

I enjoy working at Northridge Village because each and every staff member genuinely shares the desire to care for the elderly as I do myself. I have shared the same compassion since I became a C.N.A. in 2005. Each day is a new adventure and I love that. In my spare time, I enjoy spending time with my husband and 2 little boys attending their sporting events, riding 4-wheelers and going dirt track racing.


Heidi Ragusi

Independent Living Coordinator

Hi! I’m Heidi! I am so happy to be part of Northridge Village. It really is a special place. Everyone has been welcoming and friendly since my first moment here. I live in Nevada with my husband Andrew and our 3 cats. When I’m not working I like to watch movies, play games, go camping, and bake goodies. I’m learning to play the harp and look forward to performing for the community in the future.


Greg Stassen

Plant Operations Manager

I am originally from Minnesota. I moved to Ames with my Wife, Tara, our son, Bryce and daughter Breanna. We moved to Ames in 2005 after falling in love with the Cyclones. Go Cyclones! When I’m not at work, I enjoy fishing, especially ice fishing, playing golf and camping. I am looking forward to working here at Northridge Village and getting to know the residents!


Sherry Bendickson

Housekeeping Supervisor

I moved from Mason City to Ames in 1980. I have two daughters Natasha, Jessica and two granddaughters Ashlyn and Ayvarie. In my spare time, I love being with my grandbabies. What I love most about working at Northridge is the warm friendly feeling that comes from both residents and staff. I feel very fortunate to be a part of Northridge.


Brittany Wailes

HR Generalist

I love working here at Northridge Village because everyone has been so welcoming, employees and residents alike! In my spare time, I enjoy traveling with my husband and 2-year-old daughter. We visit my home state of Minnesota as often as possible.


Lisa Lowe

Certified Dietary Manager

I enjoy working at Northridge Village because making a positive impact on people’s daily lives means the world to me. Seeing the residents smiling and hearing the laughter in their voice makes it all worth it. In my spare time I enjoy spending time with my family and watching the cyclones.


Tom Prochnow


I love working at Northridge Village and hearing all the life stories of the residents. I love being with my grandkids and hitting the golf course!


Danyell Hall

Hair Stylist

Hi! My name is Danyell Hall. I am the hair stylist here at Northridge Village Salon. I’ve been in the industry for almost 17 years. Each day with the residents is rewarding, and I’m always eager to see them smiling each and every day. I have two daughters and two step-sons. My husband and I reside in Ames. We enjoy trips to Las Vegas and hanging out with family and friends. We also love attending Iowa State football games and cheering on the Cyclones!


Ed Alitz

Plant Operations/Bus Driver

Hi, my name is Ed Alitz. I love working at Northridge Village. Everyone is so nice! My hobbies are riding motorcycles, working on classic cars and going to car shows.


Pam Tolsdorf


I enjoy working at Northridge Village because knowing that I am making a difference every day in the lives of the residents, and their family members gives me a great sense of accomplishment! I live in Ogden; and, I’m extremely blessed to be a new Grandma! In my spare time, I love spending time with my family, fur babies, and friends.

Jessica Swenson

Medical Records & Scheduling Coordinator